Four Stage Process
We offer a Four Stage Process, customized to meet our Client needs, which includes mentoring and coaching post the Leadership Development Programmes.
Stage 1 – Identify Development Needs
In Stage 1 we meet with our Client stakeholders to discuss the development needs. Together, these are determined through understanding the Client’s Strategic Objectives and Learner profile. Following this meeting, we recommend a development plan for our Client’s approval.
Stage 2 – Leadership Foundations Programme
The purpose of this course is to introduce new leaders to the basic principles of leadership, as well as to serve as a refresher to those Leaders that have been in leadership positions for some time. The programme is broken into 5 Modules:
1. Models of Leadership
History of leadership models and the current leadership models are discussed, with the emphasis on the interactive leadership style being the model imparted in the programme.
2. Characteristics of Leaders
There are specific characteristics that a good leader has, the details of these and the reasons why these are required are covered in this module.
3. Personality Types
Understanding the difference between personality and character and how our inherent personalities drive our behavior is necessary for leading people. The Learners are introduced to the topic in this module.
4. Communication Skills
Everyone needs to communicate but not everyone knows how to connect. This module includes effective verbal and non-verbal communication skills. The learner gains an appreciation for the use of appropriate and intentional body language and how to use it to ensure effective two-way communication.
5. Performance Management
This module covers the management of performance from effective goal and objective setting coupled with clear plans for execution, through to measuring progress on goals and recording performance discussions.
Stage 3 – Leadership Development Programme
The Leadership Development Programme follows on from the Leadership Foundations Programme and the latter is a requirement to proceed to stage 3. A good leader needs to be equipped with the correct toolkit and skills. This stage advances the knowledge gained on the Leadership Foundations Programme and fully equips them as leaders.
The full programme of seventeen days is scheduled to meet the stakeholder requirements and learner availability. The modules can be scheduled weekly, monthly or quarterly as per the Client requirements. The duration is indicated for each module or grouping of modules.
1. Emotional Intelligence (EQ)
As a leader, having a high EQ is almost more important than a high IQ.
Emotional Intelligence goes hand in hand with Self Awareness.
2. Self Awareness
We can only change the way we behave by changing the way we think. Once we understand why we behave the way we do, what our triggers are and how our personality and characteristics have been developed, we can begin to understand how to change our thought patterns and therefore our behaviours.
3. Power Thinking & Body Language
When we think powerfully and behave in a powerful manner, we not only come across as powerful, but we feel more self-assured and self-confident. Learners are taught how to modify their normal thinking patterns to power thinking patterns and couple this with powerful body language in a manner which is both authentic and intentional. The duration of this module is two days
4. Personality Types
The colour personality types is the model on which this module is based. The characteristics of each colour are covered and importantly, ways of dealing with each colour personality are discussed in detail.
Leadership is about influencing. Once modules 1, 2, 3 and 4 are completed, the learner will learn how to use these characters to be more influential as a leader and as a team member.
A good leader builds strong relationships, and maintains them. The module teaches how to do this with authenticity.
Leaders need to be equipped with several skills to fulfill their position functions. The more skilled they are in these areas, the better equipped they are to become great leaders.
Leaders are always required to present or talk to groups. This module teaches the learner how to prepare the message to be conveyed appropriately. The programme goes further to teach the learner how to present in a comfortable, authentic and authoritative manner.
2. Advanced Communication
Non-verbal communication, introduced in the Leadership Foundations Programme as well as Toolkit module 3, is explored in depth in this module. This is coupled with an awareness of body language which increases the Learners success in communications, negotiations, mentoring, coaching and all other areas expected from leaders in senior positions.
Leaders will find that negotiation skills can be applied to nearly every conversation, meeting or discussion. In this module, the learners will see how to use all the Toolkit modules to ensure that these informal and formal negotiations result in a win-win situation.
4. Problem Solving
You cannot find solutions to problems that you cannot name. In this module, the learner becomes proficient in the creative problem solving process, starting with naming the problem, identifying the root causes and agreeing actions to address the root cause.
5. Advanced Performance Management
This module builds on the skills obtained during the Leadership Foundations Programme, teaching performance management for success. At the end of this module the learner will know how to identify and manage the development process for career progression as well as addressing performance deficiencies. The module includes guidelines on taking the performance management of deficiencies through to the disciplinary process in a manner which not only increases the chances of a successful outcome, but treats all parties with dignity and empathy.
6. Mentoring & Coaching
Individuals grow through being mentored and coached by someone more experienced than themselves. All leaders need to mentor and coach their subordinates and peers. This module provides the guidelines for successful mentoring and coaching in any situation.
Stage 4 – Mentoring and Coaching
Continuous improvement requires self-development, a good mentorship programme and experienced coaching to support individual growth. In the 4th stage of the Leadership Development programme, ongoing mentoring and coaching is offered to our clients on an individual needs basis.
There is a fundamental difference between mentorship and coaching even though they use the same skills and approach. The difference is probably best defined as “A coach has some great questions for your answers; a mentor has some great answers for your questions” (BREFI group).
The word “mentor” is an agent noun of the Greek word “mentos” which symbolizes “intent, purpose, spirit, passion”. Mentorship is a long-term relationship where the mentor guides and advises the mentee in an informal manner.
A coach is an instructor or trainer who, according to the Oxford University slang, “carries” a student through an exam. Coaching is generally short term and task based, focused on achieving specific goals identified for personal development or addressing specific issues.